PRIVACY POLICY

This privacy policy tells you all you need to know about how we, Scentimental Supplies Nigeria Limited (“Scentimental”), collect, use and protect any information that you provide us with when using this website.

We know that privacy is really important when shopping online, so be rest assured that whenever we ask you for any personal information, it’s kept safe and sound. We don’t like to snoop; we just want to use the basic information we get from you to make your shopping experience that bit more personal.

By shopping with us online you are accepting the terms set out in this privacy policy and our Terms and Conditions.

We may change this policy from time to time by updating this page, so you should check this page from time to time to ensure that you are happy with any changes.

DATA COLLECTION AND STORAGE

We may collect personal and non-personally identifiable information about you when you register with us or place an order on our website.

We’ll use any information which you provide through this website for making your shopping experience that bit better, with emails and event invites tailored to the products you love and the stores you live near.

Any personal information we collect may be stored and processed in Nigeria, the UK or any other country in which our service providers are located. However, be rest assured that it’s all kept safe and never shared with any other company.

If you want to stop receiving our emails you can also opt out at any time by click the link to ‘unsubscribed’ when you receive your first newsletter or on the “My Account” page.

SHARING INFORMATION WITH THIRD PARTIES

Just like other online stores, we share certain information about you with other companies that are part of the online shopping experience, including credit/debit card validation and authorisation, webhosting, data analysis, order fulfilment and mailings.

We will only give third parties the information they need to perform their functions (such as deliveries, collections, etc.) and they should not use the information for any other purpose.

If you have any concerns about this or have any of our thirty parties contacting you for anything unrelated, please let us know immediately by calling or sending an email to our Customer Service team.

OTHER WEBSITES

Our website or Applications may contain links to other websites. We don’t have any responsibility or liability for the privacy practices, data collected or the content of other websites. This privacy policy only applies to this website so when you link to other websites you should read their privacy policy.

SECURITY

At Scentimental, we take the privacy of our customers very seriously and we are committed to protecting the security of your data, both on and off line. For security reasons we strongly recommend that you do not send credit card numbers by standard email and only use the secure facility provided on our website.

Although we do our best to protect any personal information which you submit, the internet is not completely secure and as such we cannot guarantee the security of your data submitted to us through this website or any Application, any transmission is at your own risk.

CONSENT

When you shop on our website, we ask you to input personal information such as your name, e-mail address, billing address, delivery address, telephone number, product selections and credit/debit card information.

When you submit your personal information on this website you will be asked to consent to the processing and transfer of your personal information at the checkout stage, as set forth in this policy and our Terms and Conditions.

CONTACT

Should you have any questions or concerns regarding our website or privacy policy, please email us at contact@scentimental.com.ng. Alternatively, we can be contacted by telephone +234 8135210123 or +234 902 8841875 (our lines are open 8am-6pm (Nigerian Time) Monday to Friday and 10am-4pm (Nigerian Time) Saturday.